Effective Date: 08-July-2025
We aim to get your Chef Tools to you as quickly and safely as possible.
1. Processing Time
- Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
- You will receive a confirmation email with tracking information once your order ships.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery time depends on your location:
- Canada: 3-7 business days.
- United States: 5-10 business days.
- International: 10-20 business days.
3. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor the delivery status.
4. Issues with Delivery
If your order is delayed or lost in transit, please contact us at support@getcheftools.com so we can assist you in filing a claim with the carrier.