Effective Date: 08-July-2025
If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
- You have 30 days from the date of delivery to return an item for a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
3. Shipping Costs for Returns
- You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
4. How to Initiate a Return
To initiate a return, please contact us at support@getcheftools.com with your order number and the reason for the return.
5. Contact Us
- Address: 10300 103 Ave, Fairview, AB T0H 1L0
- Email: support@getcheftools.com
- Phone: +17806185799